Support
Help and support
Quick answers for players and creators. For account or billing issues, use contact email. For broken play, use the in-player report flow when you can.
Report a play issue
While playing, open the menu in the player and use the issue reporter. That attaches context we need and is faster than email alone.
If you cannot reach the player, email hello@playvn.io with the story title and what you expected to happen.
Creators and hosting
Hosted Ren'Py Web builds, validation, and migration are documented on the developer side. Start from Host on PlayVN if you want the full hosting story.
Contact
General and business contact: hello@playvn.io. See also the contact page.